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With your Freedom cashplan health insurance policy or Freedom elite comprehensive policy, your General Practitioner must refer you to a Specialist and you may need to fill out a claim form.
Firstly, contact our Claims Helpline on 08703 50 40 30 and request a claim form to be sent direct to you. Alternatively, you can download a Claim form
The following sections will need to be fully competed and returned to our Claims Department:
1. Section 1-4 of the claim form completed by you.
2. Part A of the claim form to be fully completed by your General Practitioner
3. Part B of the claim form to be completed by your Consultant Specialist.
All these forms can be faxed to 08703 504040 to start the process, but please also post to:
Claims Department,
Freedom Healthnet,
Bourne Gate,
25 Bourne Valley Road,
Poole,
Dorset.
BH12 1DY.
Please note: we may also request further information such as a copy of your medical records from your General Practitioner or Specialist. We will always inform you if we need to do this.

0800 999 2013
Lines are open 9am to 6pm Monday to Friday




