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Private Health Insurance - How do you make a claim?
Tell us
Once you see your General Practitioner and he / she has referred you to a specialist, you must notify Freedom Healthnet immediately.
You may call us on 08703 50 40 30 or download our claim form and return it to us by post as soon as possible.
Download the claim form pdf part A Claim form
Claim your entitlement
Once your claim is authorised, we will credit your account (unless otherwise specified) within 5 working days.
Arranging your treatment
Once again, should you require additional support in arranging your treatment, we can assist you.
As outpatient treatment costs are lower and more frequent, we generally settle by reimbursement, once you have provided proof of payment for covered medical expenses. However, where practical, Freedom will settle your pre-authorised medical expenses either over the phone or online at time of treatment, direct to the hospital.
0800 999 2013
Lines are open 9am to 6pm Monday to Friday
