Cash plan private medical insurance providers like Freedom Healthnet are helping to address criticisms that have been levelled at other health insurance companies.
Recently there have been complaints that some
private health insurance providers make their policies unclear and confusing for their customers, and that companies offering this unique type of private health insurance do not offer enough information on the levels of benefits that are available. Freedom Healthnet has a wide range of information sources, including leaflets and an easy to follow and simple website, where existing and prospective customers can find all the information they need.
Concern has been expressed that the range of benefits offered by private health insurance policies is being reduced in order to offer access to services such as optical and dental treatments. Freedom Healthnet has decided not to offer these treatments to ensure that their policy holders have access to the widest range of treatments and benefits available, and especially to make sure that both inpatient and outpatient care can be provided.
One marketing director, Stephen Duff, told
Health Insurance and Protection Magazine, “People’s expectations might be diminished when they find out that hospital benefits are not covered.” Freedom Healthnet’s customers will not suffer this disappointment because most hospital treatments are included, up to the cost of £30,000, even on the most basic of policies. He also added that customers should get all the benefits and exclusions explained to them, which Freedom clearly spells out in a leaflet which is also available on its website.
Labels: cash plan policy, Freedom Healthnet, private health insurance